Online Store Shipping Policies
Information submitted during the payment process is secured and only captured for payment processing. The Oklahoma Historical Society will not retain any record of credit card or bank routing information after the completion of this transaction.
Shipping & Handling Charges
Please allow seven to ten business days to receive your order. Shipping times will vary by the distance and method of shipment.
If an item is out of stock the buyer will be notified as soon as possible. The item will then be placed on back order and shipped to the customer upon receipt.
Books are generally shipped in padded mailing envelopes. Maps and posters are mailed in cardboard mailing tubes. Gift items and larger book purchase will be shipped in padded boxes.
To expedite your order, items from the research department will be shipped and billed separately from other items. Memberships, books, gifts, and other Museum Store merchandise will be billed immediately.
Currently, all shipping and handling rates apply to shipments within the United States. If you require shipment of items outside of the United States, or wish to expedite your item delivery, please contact the Museum Store at 405-522-5214 to obtain a quote for shipment and coordinate a payment method.
Refunds and exchanges must be new and unused condition and are subject to prior approval. Return shipping costs are the responsibility of the buyer.
Wholesale and Tax-Exempt Orders
Wholesale, library, and school orders may be submitted by phone to 405-522-5214 or faxed to 405-522-0735. State law requires that OHS charge a sales tax to Oklahoma residents. If you do not live in Oklahoma, your order will not be subject to state sales tax. Currently, OHS is not set up to process tax exempt purchases online. Please contact the store by phone to submit your order. You must provide a copy of your Tax Exemption ID card or letter with your order.
Frequently Asked Questions
All major credit cards are accepted (American Express, Discover, MasterCard, and Visa)
You can request your password be reset any time online. On the sign in screen, just click the "I forgot my password" link and enter your email address. You will receive an email with your new password.
To review past orders, sign into your account and click "My Account" at the top right of the page. You will then have the option to review past receipts.
If you have questions or need assistance, place contact us. Standard office hours are Monday to Friday from 8 am to 5 pm. Please do not send payment information or credit card numbers by email or leave on voice mail.
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